• Our Programs


    • Where could your degree take you?

      Select your area of study to see where a career in the ATO can take you.

    • Accounting and Commerce

      You can play an important role in providing world-leading financial and accounting advice on our tax and super systems.

      Our accounting area undertakes a major program of activities to support the community to meet their tax and super obligations.

      We aim to maximise the number of Australians who voluntarily choose to comply with their tax obligations and to implement strategies to deter non-compliance.

      Working with us will provide you with the opportunity to be involved in the implementation of new policy and government initiatives.

      You will help people by clarifying their issues, interpreting the law, and providing information through rulings, marketing campaigns and educational products. You will also respond to written and personal enquiries.

      You could work in areas dealing with:

      • Public groups and internationals
      • Private groups and high wealth individuals
      • Small business and individual taxpayers
      • Tax practitioners, lodgement strategy and compliance support Indirect tax
      • Superannuation
      • Smarter data program
      • ATO finance.

      You will have the opportunity to work with internal partners in relation to:

      • financial analysis and reporting
      • accounting advice on new measures and taxes
      • revenue forecasts, costings and advice on tax revenue and tax data issues.

      Example: Work rotation 

      During the program, Monique has undertaken two 6-month work rotations in separate areas of the ATO. She used her experience as a tax agent to give her a unique perspective during her first rotation in a Small Business Integrity team.

      Working in this team allowed her to assist clients on a daily basis by completing audits, in-depth case research and lodgement campaigns for outstanding tax returns and activity statements. Monique likes a challenge, but loves overcoming them more – and during this rotation, found herself faced with new and interesting challenges on a regular basis. The role allowed her to apply her research skills to audit cases with complex issues, including topics like capital gains tax and personal services income.

      A typical rotation could be in any of our business areas. Rotations can vary greatly to gain a better understanding of our various roles.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.

      Design

      The ATO has a strong Service Design capability that offers exciting opportunities for design graduates. You could work with our team of internal designers, a team of like-minded creative individuals on exciting initiatives that will make a real difference to the Australian community.

      We partner with our clients to design administrative services that keep the user at the centre of the process; balancing their needs with organisational vision and government agenda to deliver optimal outcomes.

      Our designers work in multi-disciplinary teams to design new or improved products, services, systems and processes. They explore opportunities to improve administrative practices and in doing so, our designers play an important role in fostering willing participation in our tax and superannuation systems.

      You may be working with teams on design engagements involving the following disciplines:

      • design leadership
      • user-experience design
      • information design
      • business improvement.

      Design Leadership involves applying the practices of design thinking to business problems in order to design the most effective solution to meet the needs of our clients, government, stakeholders and partners in the tax and superannuation systems. The solution may be a combination of people, process, technology and law and ultimately provides the optimum user experience.

      User-experience design involves designing, planning and conducting design activities that involve users in the design process. User-experience designers understand human behaviour and how humans interact with products, processes and systems. Through the use of prototypes and scenarios they enable users to interact directly with the end-to-end solution being designed and gather information to improve the use and usability of the product and end-to-end solution.

      Information design involves interpreting, synthesizing, visualising and documenting ATO design content using both graphics and/or text to convert content into an accessible and useful format for use by the target audience.  An information designer transforms complex, unorganised or unstructured data into useful, usable information.

      Business Improvement involves understanding the root cause of the problem we are trying to solve, testing and prototyping potential solutions, checking their effectiveness and taking action based on the results. This is done with the goal of improving the client experience.  A Business Improvement Practitioner plays a lead role in undertaking business improvement engagements, but is also expected to build the capability of others, and to act as an advocate for improvement and innovation in the organisation. We have 3 design centres in the ATO with the largest state of the art centre in Brisbane.  These centres support our goal of making the tax system easier, cheaper and more personalised for taxpayers. It brings together designers and users of the tax system in the design and evaluation of our products, processes and systems.

      We want to engage people who have a degree or majors in:

      • business process design
      • communication design
      • graphic design
      • innovation and design
      • industrial design
      • visual communication.

      The attributes we look for in our designers include; the ability to work collaboratively, energy to take on varied work, inquisitiveness to challenge the status quo, passionate about making a difference, flexibility in design approach and being comfortable with ambiguity and uncertainty.

      Example: Work rotation 

      During the program, Zoe has undertaken two 6-month work rotations in separate areas of the ATO. As part of her rotations, Zoe was exposed to the challenges and rewards of designing for ATO projects. The work rotations enabled Zoe to practice different design disciplines in various areas. As a result, Zoe reflects:

      "I now know where my interests lie and can start planning my career. I found the rotations to be a great way of getting to know how the ATO operates. I also discovered the diversity of work available, and importantly, was given the opportunity to build and test my capabilities."

      A typical rotation could be in any of our business areas. Rotations can vary greatly to gain a better understanding of our various roles.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.

      Economics

      If you have a degree in economics you may use your area of expertise in a wide range of business areas in the ATO.

      Examples of economic advice on micro-economic issues include:

      • analysis of price, profit and other outcomes arising from commercial and business contexts
      • identification and analysis of specific economic cause and effect relationships
      • analysis of taxpayer decision making, which may include examining internal and external factors such as preferences, available options, market context, regulatory framework and the tax environment.

      Examples of economic advice on macro-economic issues include:

      • analysis of patterns and trends in taxpayer and industry performance in the context of wider market and economic cycles risk assessment and case selection
      • analysis of the economic impacts and compliance issues arising from tax policy.

      You may even have occasional work with the Treasury and the Australian Bureau of Statistics.

      You could work in areas dealing with:

      • aggressive tax planning
      • compliance support and capability
      • indirect tax
      • integrated tax design
      • private groups and high wealth individuals
      • public groups and international
      • serious non-compliance
      • small business and individual taxpayers
      • service delivery support
      • smarter data
      • superannuation.

      Example: Work rotation

      Tim’s first rotation was with the ATO’s Complex Assurance and Evasion team within Indirect Tax (Primarily GST) and he was responsible for engaging with tax agents and taxpayers who had disengaged from the tax system. His work involved complex reviews and audits of entities, some who were actively avoiding tax through fraudulent behaviour.

      Tim worked on a number of key activities such as:

      • in-depth analysis of historical transaction trails
      • verification of sensitive information
      • risk testing analysis.

      Tim also had the opportunity to assist on a large project that Complex Assurance and Evasion had been working on for years. The project included industry-wide audits, identification of taxable supplies and input-tax credits.

      Tim was presented with challenging work from which he developed the beginning of his career within the ATO. He was surrounded with a variety of highly experienced people, topics, learning opportunities and experiences. His work in his first rotation helped him to build upon his knowledge in economics as well as data analysis.

      A typical rotation could be in any of our business areas. Rotations can vary greatly to gain a better understanding of our various roles.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.

      Finance

      Graduates play an important role in providing world-leading financial advice and support for the management of the ATO resources and financial management information systems. Our finance professionals manage the resources of one of the largest government departments and the principle revenue collection agency in Australia. The way we manage our resources and account to government on our performance is critical in maintaining community confidence in the Australian revenue system.

      You will be part of a team of dedicated professionals that provide a range of financial services to support effective resource management and organisational decision-making processes.

      You may have the opportunity to work in areas dealing with:

      • Commonwealth budget processes
      • internal budgeting and forecasting
      • financial analysis and reporting
      • preparation of financial statements
      • accounting advice on new measures and taxes
      • expense and revenue forecasts, costings and advice on tax revenue and tax data issues
      • corporate procurement
      • financial policy and assurance .

      Finance professionals work closely with a number of key external stakeholders including:

      • Department of Finance and Deregulation
      • Department of Treasury
      • Australian National Audit Office.

      Our internal clients include members of the senior executive, managers and staff within each of our business areas.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.

      Human resource management

      Human Resource Management (HR) in the ATO requires a professional and contemporary approach to managing people and the workplace culture and environment.

      With this focus, HR aims to provide an exceptional customer service with effective, relevant and responsive solutions that meet the needs of managers and employees at all levels.

      As part of the HR team in the ATO, you will help build a work environment that encourages growth and learning, and seeks fresh ideas and engagement. You will assist in driving change that improves the customer experience.

      To make this happen we are:

      • customer-focused – we put our people at the centre of everything we do
      • united and connected – we work as one team to deliver the right outcomes for the community
      • empowered and trusted – we are supported to take ownership, exercise judgment and make reasonable decisions
      • future oriented – our success depends on being flexible and adapting to meet immediate and future challenges
      • passionate and committed – we are passionate about our role in serving the community. We bring professionalism, energy and determination to everything we do.

      To meet ongoing challenges we will rely on the expertise you have gained from your studies and your past experience. In practice you will be:

      • assisting our leaders and managers to enhance productivity through performance management, continuous improvement and innovation
      • implementing enterprise-wide integrated learning and development approaches to enhance organisational capability and agility, with an emphasis on integration of business and people systems
      • implementing workforce management strategies to enable flexibility in undertaking work and workforce shifts and achieve the optimum workforce mix
      • shaping the culture of our organisation by embedding our corporate values, including targeted initiatives for increasing engagement and discretionary effort
      • refining prevention and early-intervention strategies and implementing the people case management system to maintain a safe and healthy work environment and a productive workforce
      • building and maintaining sustainable human resources systems that support our organisation in delivering to the community.

      You could work in areas dealing with:

      • workforce strategy
      • workforce capability
      • workforce supply
      • learning and development
      • performance and conduct
      • industrial relations
      • leadership development
      • workplace diversity
      • health and safety.

      Example: Work rotation 

      One of our recent graduates, Michelle, worked in two very different HR areas during her graduate year.

      For one of Michelle’s rotations she worked in the Performance, Reward and Recognitions team where she was exposed to the ATO's performance experience and how it engages, recognises and rewards staff to be the best they can be. During her rotations, Michelle reflected on how lucky she had been to work with some fantastic people across the country. She found the rotations challenging and rewarding, and felt they equipped her with a great introduction of how our human resource activities support our workforce on a business and strategic level. This experience prepared Michelle for her first year and beyond.

      A typical rotation could be in any of our business areas. Rotations can vary greatly to gain a better understanding of our various roles.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.

      Information technology

      You can contribute to developing and supporting our information technology (IT) capability and support the business operations by designing and providing efficient and effective enterprise solutions, technology and knowledge services.

      Enterprise Solutions and Technology are the custodians of the ATO’s enterprise architecture. They design, build, test and maintain the systems and infrastructure that underpin the ATO’s operations.

      Enterprise Solutions and Technology manages and delivers the ATO information and communications technology (ICT) forward work program, and enables and supports a number of initiatives across the ATO. We also leverage the capability of our service partners in the delivery of the ATO ICT forward work program and technology services.

      As the demand for technology services increases, we will continue to harness the opportunities it brings. This means the volume and complexity of our work will increase, challenging our capacity, capabilities and ingenuity. After considering what we need to deliver for government, this means we need to get smarter about our discretionary IT investments, focusing only on those that bring the greatest value to the whole of the ATO.

      At the same time, we must not take our eye off maintaining the currency, availability and reliability of the critical systems and infrastructure that underpin the ATO’s day-to-day operations.

      One of our key and fundamental people strategies is maintaining the theme of right people at the right time. Through this, we are able to build the type of workforce required by our business, and build a workforce that is robust and flexible enough to meet our future capability requirements.

      Enhancing the capability of our people to meet future corporate outcomes remains a key priority for the ATO. By investing in our people we become more innovative, agile and responsive, which instils enthusiasm, commitment and pride in the work we do for all Australians.

      Graduates can work within the EST Business Line, enabling them to respond innovatively to the changing needs of the community and helping to enhance our already world-leading processes, infrastructure and technology. Our graduates help the organisation achieve business outcomes by providing efficient and effective enterprise solutions and IT services, including IT architecture and design services, applications, infrastructure, and security services.

      You could work in areas dealing with:

      • IT strategy
      • architecture design processes
      • information management
      • applications development
      • risk management
      • project management
      • IT and information security.

      Graduates get the opportunity to contribute to the implementation of new policy proposals through enhanced online services and support people by making it as easy as possible for them to fulfil their responsibilities at minimum cost.

      As we strive to improve our processes and systems through the development of calculators, portals, phone and online services, we challenge our graduates to investigate issues by listening to community feedback and identifying improvements. We want our graduates to help us to strengthen our analytical and risk management capabilities, providing a greater differentiation of our services and compliance treatments.

      We want to engage people who have a degree or majors in one of the following areas:

      • IT
      • computer science
      • software engineering
      • business informatics
      • business systems
      • information systems
      • computing
      • other health and safety.

      Example: Work rotation 

      Dipika has been working on a variety of projects during her time in the graduate program. She is currently working in a rotation as a Business/Test Analyst within our Major programs area. Her role is to ensure system functionality aligns with specifications. Her work and workload varies every day.

      "I get to explore the end-to-end process of software development to pin-point the issue or bug in the system. The best part of my job is that I can play with and have a say on the products, such as the multi-awarded myTax15 product, before it gets released to the wider Australian community."

      A typical rotation could be in any of our business areas. Rotations can vary greatly to gain a better understanding of our various roles.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.

      Law

      Our professionals provide technical leadership for our organisation and promote certainty of law interpretation for taxpayers, their advisors, Department of Treasury and other government agencies. We establish and maintain the ATO’s view of existing tax and superannuation laws and oversee processes that ensure consistency and timeliness of tax technical decisions.

      We also help shape the development of new laws by working with Treasury, providing high quality advice on policy proposals and implementation of new law.

      As part of a team your work opportunities include:

      • managing interpretative advice and guidance
      • having an influential role in shaping tax law, policy and design
      • managing our litigation cases and clarifying the law
      • enhancing our relationships with professional bodies, consultative forums and the community
      • working with other business areas across the ATO to provide advice and clarity on law.

      You could work in areas dealing with:

      • legal advice
      • law interpretation
      • law design
      • dispute resolution (including early intervention and alternate)

      Example: Work rotation 

      In 2015 Renee worked in a rotation in the Tax Counsel Network (TCN), providing high-level interpretive assistance to business lines throughout the organisation for a broad range of legal issues, such as trusts and superannuation.

      “I have assisted with research and opinions delivered to various internal and external clients for a range of different matters. I have also had the opportunity to assist colleagues in editing and re-writing Law Administration Practice Statements.”

      This rotation provided Renee with a variety of issues that challenged her and assisted in further developing her legal skills and knowledge, particularly how tax law and various other areas interact with and impact on tax law.

      A typical rotation could be in any of our business areas. Rotations can vary greatly to gain a better understanding of our various roles.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.

      Marketing and Communication

      Our Marketing and Communication capability designs, develops and implements high-quality communication products and services to a wide range of audiences using multiple channels.

      We are looking for graduates who have skills in:

      • communication strategy and product development
      • internal and external communication
      • writing and editing
      • social media
      • media and public relations
      • graphic design, multimedia, website design and publishing
      • managing brand.

      Graduates will participate in two six-month rotations and do a variety of challenging work across a range of high-profile projects such as developing tax time campaigns, strategies for engaging youth in the tax system, media and issues management, community engagement, employee communications, and digital marketing strategies.

      Once you have successfully completed the program, you’ll be permanently placed in one of our marketing and communication teams.

      We are looking for people with a degree or major in one or more of the following areas:

      • advertising
      • marketing or public relations
      • communications
      • media production
      • journalism
      • writing or editing
      • design or equivalent (for example, graphic, web, digital or industrial).

      Example: Work rotation 

      Katherine’s graduate journey consisted of two 6-month rotations, coupled with corporate and communications specific training. She completed her first rotation in the Resource Rent Tax Project, and was lucky enough to be working on the Project as the new tax was implemented. She described her experience working on a communications strategy for a new tax as both challenging and rewarding, allowing her to really appreciate the valuable role communications plays within the ATO.

      Katherine’s second rotation was in a Corporate Communications role. Here she worked with clients from various areas of the ATO, and was exposed to enterprise-wide corporate projects. She was responsible for writing, implementing and evaluating communication campaigns, writing articles and media releases, and working with other government agencies to deliver whole of government publications.

      The program allowed her to develop her skills as a marketing communications professional in a supportive and dedicated team and set the foundations for a rewarding career in the ATO.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.

      STEM and Statistics

      As part of our digital transformation, we have new opportunities available for graduates with Science, Technology, Engineering, and Mathematics (STEM) and Statistics qualifications. With the volume and complexity of our data continuing to increase, you can help us make the most of the flow of information and continue to improve our client experience.

      Analytics is recognised as a key pillar in our digital transformation. As an organisation we continue to use data in smarter ways to improve decisions, services, and compliance using a wide range of analytic capabilities and technologies.

      We are increasingly making use of data science with advanced analytics – techniques such as predictive modelling, machine learning, data mining and prescriptive analytics – to optimise services to taxpayers, improve the client experience, and protect revenue.

      With this organisational focus on analytics, you will have the opportunity to work across the ATO to deliver a range of outcomes for the Australian community.

      Your work could include:

      • quantitative analysis around revenue collection
      • developing models to better understand risk and opportunity
      • workload forecasting across multiple work types, aimed at ensuring the best client experience
      • using analytics to prescribe the next best action when interacting with taxpayers and developing self-service analytics that enable leaders and analysts to understand performance
      • accounting advice on new measures and taxes.

      We are looking for graduates who have skills in:

      • computational analytics
      • interpreting complex financial information
      • statistics
      • machine learning
      • financial mathematics
      • mathematical modelling
      • econometrics
      • analytics/data mining
      • operations research
      • any other related quantitative discipline.

      You may also be given the opportunity to work in one of our Service Delivery business areas.

      Becoming an ATO graduate will give you the opportunity to experience our excellent work conditions, job diversity and career development opportunities.

      Do you have a degree in another area of expertise? If you are interested in joining the ATO you can look at our other degree types.


    • Find out what the graduate program can offer you.

    • js36262 destATO right hand image 200x400_Apoorva_w